Crisis support & hotlines

MENTAL HEALTH

Apr 10

If you are in immediate danger call 000

For immediate crisis support
Lifeline 13 11 14
Suicide call back service 1300 659 467
Beyond Blue 1300 22 4636

People who are deaf or have a hearing or speech impairment can use the National Relay Service.

People who do not use English as their first language can get free translation support from the Translating and Interpreting Service (TIS National).*

*The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Department of Immigration and Border Protection for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.

Support Hotlines

1800 Respect 1800 737 732 sexual assault and domestic violence
Australia's national sexual assault, domestic and family violence counselling, information, and referral service. Providing free and confidential support 24 hours a day, every day of the year.

Beyond Blue 1300 224 636

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
Beyond Blue offer culturally specific information and resources for Aboriginal and Torres Strait Islander people.
Support 24/7 - 365 days a year

Blue Knot Foundation 1300 657 380 complex trauma

Blue Knot Foundation, National Centre of Excellence for Complex Trauma, provides phone counselling, resources, workshops for adults affected by childhood trauma and abuse. It educates/trains people who support survivors personally or professionally.
Monday – Sunday 9am – 5pm

Lifeline 13 11 14 24 hour crisis, support and suicide prevention

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.
Support 24/7 - 365 days a year

Open Arms 1800 011 046 veterans and family counselling

Open Arms (formerly VVCS) is a nationally accredited mental health service for current and former Australian Defence Force members and their families, providing free and confidential counselling to support mental health and wellbeing.
Support 24/7 - 365 days a year

SANE 1800 187 263 complex mental illness

SANE Australia is a national mental health charity working to support four million Australians affected by complex mental illness. SANE’s work includes mental health awareness, online peer support and information, stigma reduction, specialist helpline support, research and advocacy.
Monday - Friday 10am - 10pm

Virtual Psychologist SMS 0488 807 266 text line for rural and remote communities

Virtual Psychologist provides mental health support in rural and remote areas, via free, ongoing, text-based counselling/therapy with qualified mental health practitioners. Sessions are real-time and last 60 minutes, delivered through a secure IT platform via SMS, WhatsApp, or Facebook Messenger.

Butterfly Foundation 1800 334 673 eating disorders and body image issues

The Butterfly Foundation represents all people affected by eating disorders and negative body image – a person with the illness, their family, and their friends.
Monday - Sunday 8am - midnight

Headspace 1800 650 890 youth and young adult

headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds, along with assistance in promoting young peoples’ wellbeing.
Monday - Sunday 9am - 1pm (Melbourne time)

Kids Help Line 1800 551 800 crisis and support youth and young adult

Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people between the ages of 5 and 25.
Support 24/7 - 365 days a year

PANDA 1300 726 306 perinatal anxiety and depression for expecting and new parents

Perinatal Anxiety & Depression Australia is a specialist not-for-profit organisation that supports expecting and new mums and dads and their families to recognise and recover from perinatal anxiety, depression, and postnatal psychosis.
Monday – Friday 9am – 7.30pm

Pregnancy, Birth and Baby 1800 882 436 expecting and new parents

Supporting parents on the journey from pregnancy to preschool. Get the guidance and reassurance you need about developmental and behavioural concerns from maternal child health nurses or talk to counsellors for emotional support.
Support 24/7 - 365 days a year

Red Nose parents experiencing grief and loss

Supporting you on your journey after the death of a child, Red Nose Grief and Loss (formerly SIDS and Kids) has been developed to connect individuals and families to a range of support options, useful resources and information.
Red Nose Grief and Loss 1300 308 307
Support 24/7 - 365 days a year

Sands 1300 072 637 parents suffering after miscarriage, stillbirth and neonatal death

Sands is the miscarriage, stillbirth and neonatal death charity. Operating across Australia, supporting anyone affected by the death of a baby; working to improve the care bereaved parents receive by healthcare professionals and breaking the silence and taboo of baby death.
Support 24/7 - 365 days a year

QLife 1800 184 527 LGBTQI

QLife is Australia’s first nationally-oriented counselling and referral service for people who are lesbian, gay, bisexual, trans, queer and/or intersex (LGBTQI).
Monday - Sunday 3pm - midnight

Wellways 1300 111 500 disability support

Mental health and disability support organisation.
Monday - Friday 9am - 9pm except public holidays

Counsellingonline drug and alcohol addiction and support

A free and confidential service that provides 24/7 support to people across Australia affected by alcohol or drug use.

Australian Capital Territory (02) 6207 9977
New South Wales 1800 422 599 (Regional) (02) 9361 8000 (Metropolitan)
Northern Territory 1800 131 350
Queensland 1800 177 833 (Regional) (07) 3837 5989 (Metropolitan)
South Australia 1300 131 340
Tasmania 1800 811 994
Victoria 1800 888 236 (DirectLine)
Western Australia 1800 198 024(Regional) (08) 9442 5000(Metropolitan)
Support 24/7 - 365 days a year

Gambling Help Online 1800 858 858 gambling addiction and support

Free, confidential, online counselling service where you can chat or SMS 24 hours a day.

Mens Line Australia 1300 789 978 mens help

Telephone and online chat counselling service for men.
Support 24/7 - 365 days a year

Aboriginal & Torres Strait Islander specific

Yarning Safe’N’Strong 1800 959 563

The Victorian Aboriginal Health Service (VAHS) offers a free and confidential counselling service especially for Aboriginal and Torres Strait Islander people who need to have a yarn with someone about their wellbeing. The service is based in Victoria but available across Australia.
24/7 helpline.

Brother to Brother 1800 435 799 mens help

24-hour crisis line for Aboriginal and Torres Strait Islander men to provide extra support during the coronavirus pandemic.

iBobbly

Social and emotional wellbeing self-help app for young Aboriginal and Torres Strait Islander peoples aged 15 years and over.

Aboriginal and Torres Strait Islander Community Controlled Health Services by state:

Australian Capital Territory, Winnunga Nimmityjah Aboriginal Health Service (AHS)

New South Wales, Aboriginal Health and Medical Research Council of New South Wales (AH&MRC)

Northern Territory, Aboriginal Medical Services Alliance Northern Territory (AMSANT)

Queensland, Queensland Aboriginal and Islander Health Council (QAIHC)

South Australia, Aboriginal Health Council of South Australia

Tasmania, Tasmanian Aboriginal Centre Inc.

Victoria, Victorian Aboriginal Community Controlled Health Organisation Inc. (VACCHO)